Narsingh Kumar

PhD Research Scholar

                                                                                                                                                                         Department of Humanities & Social Sciences

                                                                                                                                                                                   Indian Institute of Technology Guwahati 

Academic Background

 

M. Phil. (Counselling Psychology), 2004

            Jamia Millia Islamia, New Delhi

 

M.A. (Psychology)

D.D.U. Gorakhpur University, Gorakhpur, 2003

 

UGC-NET (Eligibility for Lecturership), 2003

 

Work Experience

 

Counselling Psychologist, Mind Track, Muniraka Vihar, New Delhi

      (July-September, 2004)

Contact Details 

 

Department of Humanities & Social Sciences

Indian Institute of Technology Guwahati,

Guwahati - 781 039 (Assam)

INDIA

 

e-mail:  narsingh@iitg.ernet.in

             narsingh@cub.ac.in

 

Pursuing PhD at the Department of HSS, IIT Guwahati, India since December, 2004.

(Thesis defended in May, 2011)

Present Status: Working as Assistant Professor at Central University of Bihar, Patna, India

 

 

Area of Research                                 : Organizational Behaviour

 

Title of PhD Thesis                       :  Determinants of Stress and Well-being

   in Call Centre Employees: Role of Self-efficacy

   and Social Support

 

About the PhD Research                    : [Abstract]

Work

 

Course Work                                      : CPI : 8.5 / 10.00 [Details]

  

 

Publications

 

Journals: 

 

Kumar, N., & Bhushan, B. (2008). Can personality dimensions predict emotional intelligence

and interpersonal communication? Journal of Psychosocial Research, 3(2), 205-214.

[Abstract]

 

 

Conference Papers:

 

Kumar, N., & Tripathi, N. (2012, December). The effect of role ambiguity and role conflict on well-being

of call-centre agents: Moderating role of co-worker support. Paper presented at the meeting of the 22nd Annual

NAOP Conference held at Christ University, Bangalore during December 10-12, 2012.

 

Tripathi, N., & Kumar, N. (2010, December). The effect of performance monitoring on well-being

of call-centre agents: Moderating role of co-worker support. Paper presented at

the meeting of the 20th Annual NAOP Conference held at JNU, New Delhi during December 12-15, 2010.

 

Tripathi, N., & Kumar, N. (2010, July). The effect of emotional labor on stress and job satisfaction

in call centre agents: moderating role of self-efficacy. Poster session presented at the meeting of

the 27th International Congress of Applied Psychology, Melbourne, Australia.

 

Kumar, N., & Tripathi N. (December, 2009). The effect of role conflict & performance monitoring

on stress and job satisfaction in Indian call-centre agents. Poster session presented at 8th Biennial

conference of the Asian Association of Social Psychology, IIT Delhi.

 

Tripathi, N., & Kumar, N. (2008, December). Work demand and well-being of call centre

executives: A qualitative study. Paper presented at the meeting of the 18th NAOP Annual Conference,

IIT Guwahati, India.

 

Tripathi, N., Nongmaithem, S., & Kumar, N. (2006, December). Differences in

organizational learning processes: A study of two organizations. Paper presented at the

meeting of the 16th NAOP Annual Conference, IIT Bombay, India.

 

Kumar, N., & Bhushan B. (2006). Personality, Emotional Intelligence and Interpersonal

Communication: A study of IIT Students. Presented at XVIth NAOP Annual Conference

held at IIT Bombay on December 14-16, 2006.

 

 

Workshops Attended

 

Selected for Winter School in Social Psychology held during 8th Biennial Conference of Asian

Association of Social Psychology at IIT Delhi on December 9-11, 2009. Prof. Kwok Leung of

City University of Hong Kong was the principal of the winter school.

 

Participated in the Workshop on Writing for Academic Psychology Journals: Editor-Author

interaction for PhD students held on 15th December 2009, during 8th Biennial conference

of Asian association of social psychology at IIT Delhi, jointly organized by Asian

Association of Social Psychology and IIT Delhi.

 

Participated in the ANOVA and Multiple Regression workshop held on 14th December 2008,

during the 18th NAoP Annual Conference at IIT Guwahati, India.

 

 

Membership of Professional Bodies

 

Student member of Asian Association of Social Psychology

Student member of National Academy of Psychology, India