
v 


ix 


xi 

Introduction 
1 

Basic Queueing Theory 
9 

Analysis of the M/G/1 Queue in Equilibrium 
55 

Advanced Queueing Theory 
89 

Fundamentals of Queueing Networks 
143 

Advanced Queueing Networks 
193 

Simulation Techniques for Queues and Queueing Networks 
257 

References 

283 
Index 

285 
Click on the links above for more detailed information on the contents of individual chapters. Sample sections are also provided.
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Slide Set 1 (Chapter 1) An Introduction to Queues and Queueing Theory
Slide Set 2 (Sections 2.1  2.2) Stochastic Processes, Markov Chains etc.
Slide Set 3 (Sections 2.3  2.5) Basic Queueing Theory  I (Analysis of M/M// Type Queues)
Slide Set 4 (Sections 2.6  2.10) Basic Queueing Theory  II (Departures, Method of Stages, Batch Arrivals)
Slide Set 5 (Chapter 3) Analysis of the simple M/G/1 Queue (Residual Life, Imbedded Markov Chain)
Slide Set 6 (Additional Notes) Method of Supplementary Variables for the M/G/1 Queue
Slide Set 7 (Sections 4.1  4.3) M/G/1 Queue with Vacations and Exceptional First Service
Slide Set 8 (Section 4.4) M/G/1 Queue with Batch Arrivals
Slide Set 9 (Section 4.5) Priority Operation of the M/G/1 Queue
Slide Set 10 (Additional Notes) Analysis of M/M/n/K Queue with Multiple Priorities
Slide Set 11 (Additional Notes) Basic Model of Finite Capacity Single Server M/G/1/K Queue
Slide Set 12 (Additional Notes) The G/M/1, G/G/1, G/G/m, and M/G/m/m Queues
Slide Set 13 (Chapters 5, 6) Queueing Networks  I (Classification and Basic Concepts)
Slide Set 14 (Chapter 5) Open and Closed Jackson Networks
Slide Set 15 (Chapter 5) Analysis of Closed Networks (Convolution and MVA Algorithms)
Slide Set 16 (Chapters 5, 6) Queueing Networks  II
QNAT Slides Slides on the QNAT Package
Slide Set 17 (Chapter 7) Simulation of Queues and Queueing Networks
Slide Set 18 (Section 4.6) Discrete Time Queues
EC633, Queueing Systems (IIT Guwahati, 200910I)
EC633, Queueing Systems (IIT Guwahati, 20102011II)
EE 633, Queueing Systems (IIT Guwahati, 20112012II)
EE633, Queueing Systems (IIT Guwahati, 20142015, I)
EE 633, Queueing Systems (IIT Guwahati, 20152016, I)
EE 633, Queueing Systems (IIT, Guwahati, 20162017, I)
Analysis of a
M/G/1/K queue with vacations  exhaustive service with single/multiple
vacations
Another
look at the M/G/1 queue (includes the Method of Supplementary
Variables)
Analysis of
M/M/n/K queues with preemptive and nonpreemptive priorities
Robert Cooper, "Introduction to Queueing Theory" . This is an old book (circa 1981) but a classic one which is easy to read with lots of problems and examples. The solutions to the problems given in the book can be found here.